Frequently Asked Questions are Given Below:
Firstly, just write a product name in the search box, choose your required products and add them to the cart. After adding products click on the shopping cart, then click to “Proceed to Checkout” Button. Fill the form correctly, Choose the Payment Method and delivery time. Click the Terms & Condition after reading the terms-condition & Then press the “Place Order” button. Now your order placed on OCTOPASS SCIENTIFIC CO. Your products will be delivered within 1-3 working days after confirmation. You can also confirm your order over the phone (01718326248), WhatsApp (+8801718326248), and email (Octopass_scientific1@yahoo.com).
You can also confirm your order over the phone (01718326248), WhatsApp (+8801718326248), and email (Octopass_scientific1@yahoo.com).
Our delivery charge will be increased on product weight, types, and required delivery schedule.
For liquid and perishable products, such as water, cleaning liquids, and fresh items, you will get (3) days return policy and You may get a refund within seven (7) days on unopened or spoilt packaged products. We won’t accept any products as returns if you unpacked, or used any part of the delivered products. Please quick contact us at (01711-934592) if you want to return an item.
We always try our best to source the best quality items for you but if you are dissatisfied, you can always send them back to the delivery person.
- We have different delivery slots for different conditions and here all days are counted as a working day, not a regular day (Our working days are Saturday to Thursday without Govt. Holidays).
- We have a same-day delivery slot (without Govt. Holidays and Friday), a 1-3 days delivery slot for Dhaka City, and a 2-7 days delivery slot for outside of Dhaka City.
- For the same-day delivery, the order must be placed on or before 4:00 pm on the day without Friday and govt. holiday.
- For 1-3 days delivery, the order can be placed anytime for Dhaka City and
5. For 2-7 days delivery, the order can be placed anytime outside of Dhaka City.
Yes, you can collect any products from our office, just confirm(01711-934592, 01718-326248) a minimum of 2 hours ago when you come to our office.